OHOME

Shipping & Delivery

A decoration that arrives the morning after is no decoration at all. Here are the timings.

Packing Time

Every order leaves the warehouse inside 1–2 business days, and your tracking number is emailed the moment it does. Size makes no difference to that step: one balloon strand is on the same clock as a twelve-piece Halloween kit.

Working Backwards From the Party

If guests arrive Saturday, the box has to be in the house by Friday morning — you want the evening before to hang things, not to refresh a tracking page. Standard needs roughly a week of runway to make that; expedited needs about three days. Anything tighter, pick express at checkout instead of hoping the carrier has a good week.

Delivery Estimates

MethodEstimated DeliveryCost
Standard3–7 business daysFree on orders over $35
Expedited2–3 business daysCalculated at checkout
Express1–2 business daysCalculated at checkout

Reading Your Tracking

The link only starts reporting after the carrier’s first scan, and that scan can be up to 24 hours behind the dispatch email. Blank on the night you ordered means nothing is wrong. Still blank two days on, write to us.

Delivery Area

We ship to all 50 U.S. states. Alaska, Hawaii and rural delivery routes land at the slow end of the table above, occasionally a day beyond it.

If the Window Passes

Send your order number and your event date to [email protected] and we will take it up with the carrier ourselves rather than sending you to their helpline.